questions? find answers below

What is digital signage?

Digital Signage is a network of digital or electronic displays that are centrally managed and individually addressable display of text, animated or video messages for advertising, information, entertainment, and merchandising to targeted audiences.

Digital Signs are a way to electronically display information, advertising and other messages on digital screens such as LCD, LED or plasma displays.

Digital signs can be found in public and private environments including: medical facilities, waiting rooms, retail stores, real estate office windows, schools, office buildings, airports, train and bus stations, banks, auto dealerships and other public venues.

Digital signage networks can be created to distribute media and targeted messaging to multiple locations and screens for maximum effectiveness.

What is a digital chalkboard?

Flook Digital Media Inc. offers a solution that turns any HDTV into a Digital Chalkboard™. You send us the specifics of how you want your chalkboard to look and we custom design the look and custom code the layout. The result is an authentic handwritten chalkboard look and yes it does come with scratches and smudges, but it is displayed on a TV screen or can even be shown using a projector.

I already have a chalkboard, why do I need a digital chalkboard?

So why do I need a digital sign at all? Couldn’t I just use my existing chalkboard or go out and purchase one and a set of chalk for next to nothing? The answer, of course, is: Yes, you could. However, chalkboards don’t come with all of the advantages of digital signage. On the other hand, digital signage comes with all of the advantages of a chalkboard, and much more.

When was the last time you saw a chalkboard play HD video or display a Social Media feeds in real-time? Digital signs have stunning graphics capabilities, can run video, web feeds, and even live television all at the same time. The possibilities are truly endless. Comparing a digital sign to a chalkboard is like comparing a horse-drawn carriage to a Ferrari. Consider placing your digital sign out where the world can see and enjoy it.

How does your system and process work?
  1. When you are ready simply submit "REQUEST A QUOTE". We will send you a proposal including all costs and details.
  2. After proposal acceptance we start creating design mock ups based on your specifications, or we work with a design you supply.
  3. After design approval we develop your board presentations, do final testing and ship the media player(s) to the address of your choice. A presentation is the content showing on your digital board.
  4. When you receive the media player(s) (small box app. 5" square and 3/4" high) simply connect it it to your TV or projector via HDMI, connect it to the Internet via Ethernet or WIFI and plug it into a power outlet. Your board content will show on your TV or projector.
  5. We will also send you a user manual on how to manage your board content. To manage board content simply use a device of choice (computer, tablet or smart phone) with a web browser, log into our network and manage content through our website.

WE DO

  • Custom design your board
  • Custom develop board presentations
  • Supply the media player(s)
  • Set up access for you to manage content
  • Provide support

WE DON'T

  • Supply TVs or projectors
  • Do the physical installation
What is your turn around time?

After design approval it takes 7 to 10 business days to complete presentation development and final testing before shipping the media palyer(s) using UPS or Canada Post. In most cases it takes 4-6 weeks from proposal acceptance to delivery.

How much does it cost?

All of our digital signage projects are custom quoted based on complexity of the content as well as size, number and type of boards used. A basic package cost for custom design and developed system could start as low as CAD $1,595 (app US $1,200).

Take the first step and submit "REQUEST A QUOTE". We will send you a proposal including all costs and details.

Is there a monthly or yearly fee?

There is a small yearly maintenance and network access fee, around CAD $150 per year per board. This allows us to remotely monitor your digital sign and troubleshoot any issues if necessary. We can also add features and make complex changes to your presentations when needed.

Our network access also provides the ability for you to control and update sign content to multiple boards and locations with any device (computer, tablet or smart phone) connected to Internet using a web browser.

Can you do it cheaper?
you can get it cheaper, but...
What about support?

We offer full support with your digital signage from training on how to manage content to addressing any technical issues that may arise. We monitor the status of your digital signs and can remotely troubleshoot any issues if needed.

Submit a ticket through our support protal

CUSTOMER COMMENT

Listen to be straight. Was it an inconvenience? Yes but here’s the difference. Your company addressed it almost immediately and diligently worked with us until it was resolved - no matter whose end it was on. Just another reason why we are pleased that we chose Flook Media.

Thank you - we’re good

Michelle Manager at Locust Rendezvous - Philadelphia PA
How can I update my board content?

With any device connected to the Internet using a web browser

To update your sign content is an easy 5 step process.

  1. Log in at the portal web site
  2. Select your Digital Sign Content
  3. Make your changes
  4. Click the "Save" button
  5. Logout

Your digital sign content will update within seconds.

Do I need an Internet connection?

You need to connect the media player(s) to the Internet using Ethernet cable or through WIFI to be able to update and manage content on your board. We also remotely monitor the media player.

What happens when I loose my Internet connection?

Your board(s) WILL NOT go blank, it will display the last state before the Internet connection was lost, but you won't be able to update board content until an Internet connection is re-established.

Can I display board content on my website or Social Media, or vice versa?

We can generate RSS feeds from your board content. You can use these feeds to dispaly your board content on your web site and/or Social Media. The feed will update when you update your board content.

We can also connect to third party feeds, such as Social Media, News, Untappd or local weather to display third party content on your board(s).

Can I have multiple digital boards?

Yes, you can have multiple digital boards running the same or different presentations. There are no limits on the number of boards, from one screen to a full video wall.

Each screen requires its own media player.

What size can the boards be?

We use all different sizes of LED TV monitors for different applications. The size of the digital signage depends on physical space available and on the amount of media in your message. We can do horizontal or vertical presentations. If you want to go big consider a projector instead using TVs.

Can I play sound from your system?

Yes, mp3 files can be played and integrated into a presentation, sound can start and stop with a presentation or button pad. Also sound from video files as well as live feeds from cable/satellite TV or security cameras can be played. External speakers for better sound quality are recommended.

Can I split or roate boards?
  • Yes, you can run content full screen, split the screen into zones, and rotate it for vertical/portrait mounting
  • Each zone can show any type of content, including multiple videos, text and image files, and tickers at the same time
  • Switch from multiple zones to full screen mode on-the-fly to highlight your most important messages
  • Zones and full screen mode can be linked and/or synchronized over multiple screens
Can I use a projector instead of a TV?

Yes you can use a projector that supports an HD 1080p resolution and has at least one HDMI input port.

Does your system work in countries other than the United States and Canada?

Yes, our "Plug and Play" Digital Signage Systems works in just about any country in the world including most European countries such as the UK, Germany, Austria, Italy, Spain etc as well as Australia and New Zealand. Our sign controllers ship with a variety of power plugin adapters. If you need more information about compatibility in your country please feel free to contact us.

Does your system work with POS systems?

In the summer of 2021 Flook Digital Media Inc. partnered with Treez, the leader in cannabis software. With the help of their API we are now able to display content from the Treez POS system on our custom designed Flook digital menu boards at cannabis dispensaries.

If you are using a different POS system there is a good chance we will be able to do the integration for you and populate your digital menu board with content from your POS system.

I am using Untappd in my pub, can you integrate Untappd with your system?

If you have a business account with Untappd we can display Untappd content on your digital board through our system. Advantages are that we can still custom design your board and style Untappd content accordingly, as well as divide your digital board into Untappd content and other content. For example show your Untappd beer list in one area and show your content such as upcoming events, daily specials or Social Media feeds in other areas.

Where can I go and see one of your digital boards?

We have numerous locations across the United States and Canada that use Flook Digital Boards and now including the UK with our first working overseas project in Solihull, UK (not showing on the map).

where flook boards are in use